1.What's your MOQ?
A:Small order can be accepted if we have in stock. The MOQ for OEM order is 2000PCS.
2.Are you a manufacturer or trade company?
A: In our 6000 square meters size and completely equipped factory , there are 4 well equipped production lines . We have more than 100 skilled and experiences workers . The daily production capacity is up to 5-8K pcs . Besides , we have a professional R&D team for original and creative new product designs which including ID engineers , 3D engineers , electronics engineers , acoustic engineers , graphics designers, and more .
3.Can you offer samples for testing?
A: Sure,samples are available and delivery time usually 2-3 days. Customized order samples which based on our products will take 5-10 days. Proofing time of special and complex samples depends on the actual situation.
About the sample fee:
1)If you need samples for quality check,sample fees and shipping fees should be charged from buyer’s aside.
2)Free sample are available when order confirmed.
3)Most of the sample fees can be returned to you when order confirmed.
4.How can you control of product quality?
A:We always focus on high quality products,and all goods will be 100% tested with 4 times before shipment, so don’t worry about the quality.
5.Do you offer warranty?
A:All products have 12 months warranty.Once there is any defective goods within 12 months, we will repair or give you a new one.
6.Can you help me to ship my goods to Amazon FBA ?
A: Yes, we have many experiences to help our customer to ship their goods to Amazon FBA directly.
7.Can I get your product catalog or brochure?
A: Yes, welcome to contact us, we send with our lastest product catalog for your reference.
If need, we can also sent along the brochure if you want sample for quality test.
8.Are you factory?
A: Yes, we are factory in Dongguan guangdong. Warmly welcome your visit to our factory, it's ok for contact us, we'd like to show you around our workshop and office and do hope long terms of relation between us.
9.Can I have a sample for quality test before the bulk order?
A: Yes, we can send you a sample for your approval first before the bulk order. Welcome to contact our sales for sample any time.
